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Dallas - Ft. Worth Metroplex)
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Ken!
by John Jantsch
Holding educational workshops
has always been a very good way to build business. The problem with
this strategy though is that it has become increasingly difficult to
get prospects to come to workshop type events. In addition, the cost
of holding a physical event involving a room, refreshments and audio
visual equipment, makes this type of event a sometimes risky
venture.
Recently, businesses of all shapes and sizes are turning to seminars
conducted by phone, or teleseminars, to easily present information
to groups of prospects.
The teleseminar format, in which attendees simply dial in to a
conference line to listen to a presentation, has much to offer the
small business presenter and the attendee.
The cost to put on such an event can be fairly small and, for the
attendee, the ability to dial in from anywhere, without the need to
travel, can be very appealing. Many organizations find these
benefits so appealing that they have come up with many uses for the
teleseminar that reach beyond traditional sales efforts.
For example, use teleseminars to:
Have a plan
Like all marketing tactics the best way to employ a teleseminar
component is to approach it systematically. The first step is to
determine how you plan to use teleseminars in your business. It is
best to take a bit of a long term approach as this tactic may take
some time to build the momentum you need. If you want to use
teleseminars as a way to promote your business and enhance your
reputation as an expert, plan to stick with it for a period of at
least six months, holding a new teleseminar each month.
Teleseminar system
Decide what technology platform you plan to use. You can find free
and very low cost conference lines but, I would suggest that you
look at one of the following options. If your teleseminar is an
extension of your business then you need reliable, service oriented
conferencing with features like automatic recording. You can conduct
phone only conferences or phone and web demonstrations. Web
demonstrations from services such as WebEx can add some very
powerful presenting capabilities but do present some potential
technology roadblocks for your users. The costs of these types of
services vary depending upon your number of attendees.
Telephone based
Conference Calls Unlimited
Great Teleseminars
Web based
GoToMeeting
WebEx
Attendees
So, where do you go to get attendees? If you have your own mailing
or email lists then start with this group. They know you and will be
a good source to tap as you are getting your feet wet.
Without such a list you may need to look to industry lists, chamber
lists or other purchased type list to run a direct mail campaign.
Remember, the low cost feature of a teleseminar means you don't
really need many attendees to make it work.
Partners
Strategic partners can also be a great place to go to acquire
attendees. An accountant might go to a law firm, or several law
firms, and offer to conduct a free teleseminar for their clients. A
construction attorney could go to a construction related trade group
and offer to conduct a free teleseminar for their members.
Invite a potential
referral partner to be a guest on your teleseminar and you can
create a powerful promoter for your business.
Collect sign-ups
When you promote your teleseminar it's best to require your
attendees to sign-up. This way you have the data for future sessions
and you can contact the attendee with reminders and follow-ups.
Encourage tell-a-friend
As you begin to promote your teleseminar make it easy for prospects
to tell others about your session. Add a script to you web sign-up
page and automate this process
JavaScript Example
PHP Script Example
Remind
Make sure that you use an autoresponder like
AWeber to automatically send a sign-up confirmation and "day of
event" reminders with the conference call-in information and access
codes.
Invite participation
One tactic that works very well and will help you when it comes time
to create the content for your teleseminar is to encourage your
attendees to ask a question about the topic prior to the event. You
can do this in your confirmation email.
Don't sell
When you present a teleseminar you must present good content. If you
simply treat it as a sales pitch your attendees will be turned off.
Even free sessions must be valuable if you expect people to take the
time to listen.
Have a call to action
Even though you shouldn't sell throughout your presentation, you
should have an offer at the end. This can take the form of some
other, more advanced, free information or evaluation or simply a
special deal to act today. Don't just hang up without a next step.
Get testimonials
One tactic that you may also wish to add is a call for testimonials.
This can be very important as you start your teleseminar series and
help build credible proof for future events. One thing you might do
is offer a written transcript of the call to anyone who sends in
their (glowing) feedback.
Archive the content
One of the biggest benefits of holding teleseminars is that they
present a great platform for creating permanent content. You should
record each session and create a method to archive and promote this
content on an ongoing basis. You might want to consider turning the
content into a podcast (See: Podcast) or create an entire CD
collection. Transcribing your audio sessions through a service such
as
Cyberdictate - is another way to extend the content.
Get my teleseminar checklist
I have produced a mini teleseminar checklist that you may find
useful in you planning.
Get the checklist here
~ ~ ~
John Jantsch is a veteran marketing coach, award winning blogger and
author of Duct Tape Marketing: The World's Most Practical Small
Business Marketing Guide published by Thomas Nelson - due out in the
fall of 2006
He is the creator of the Duct Tape Marketing small business
marketing system. You can find more information by visiting
http://www.ducttapemarketing.com/.